Carwa Privacy Policy

Carwa is a transportation and logistics app in Mosul, Iraq, connecting customers with drivers for furniture moving, towing, and cargo transport.

Data We Collect

• Account info: name, phone number, email, and profile photo. With Google Sign-In we receive only your name, email, and photo.
• Location: to set your pickup point and show nearby drivers. A driver's location is shared with the customer during the trip only.
• Order details: pickup and drop-off points, vehicle type, notes, and price.
• Camera and photos: to capture photos of furniture or the issue when requesting a service.
• Microphone: for in-app voice calls between customer and driver. Calls are not recorded.
• Messages: in-app chat between customer and driver related to the order.
• Device info: device ID and push notification token, for notifications and abuse prevention.

How We Use Data

To match you with the nearest driver, calculate pricing, coordinate delivery, send order notifications, provide support, and prevent fraud and abuse.

Data Sharing

We do not sell your data. Necessary data (name, phone, trip locations) is shared only with the driver assigned to your order. We use Google Firebase for data storage, sign-in, and notifications.

Account and Data Deletion

To request deletion of your account and all data, email adanstreet797@gmail.com with the subject "Carwa account deletion request" and your registered phone number. Data will be deleted within 48 hours.

Last updated: September 2026